TCU Response to Amtrak Management’s FAQ on Riverside Facility Closure and Negotiations

TCU representatives and call center employees were blindsided by Amtrak’s initial announcement on November 14th. For months, Amtrak held discussions with TCU reps where we asked them directly if they were going to close either Riverside or Philadelphia facilities. Amtrak management repeatedly stated that neither facility would be closing. This left TCU representatives scrambling to […]

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